Privacy Policy – Annora Health

Introduction

This Privacy Policy details how we collect, use, disclose, and protect your personal information when you visit or interact with our website. We are dedicated to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website, you agree to the terms specified in this policy.

Collection of Personal Information

We might gather personal details from you when you:

·       Visit our website

·       Post content on social media

·       Fill out forms

·       Subscribe to our newsletters or follow us on social media

·       Contact us via online inquiry forms, emails, or phone

·       Take part in online surveys or promotions

Personal information we may collect includes your name, date of birth, email address, contact number, residential address, and any other details you provide to us.

Use of Personal Information

We collect and use your personal information for the following purposes:

•         To deliver and enhance our services

·       To respond to your enquiries

·       To send you updates, newsletters, or promotional material (you can opt out at any time)

·        To manage competitions, surveys, or other features on our site

·       To comply with legal requirements

Disclosure of Personal Information

We may disclose your personal information:

·       To trusted third-party service providers who assist us in operating our website and providing our services

·       When required by law or to comply with legal processes

·       In connection with a sale or transfer of our business assets

Storage and Security

We take reasonable steps to safeguard your personal information against misuse, interference, loss, unauthorised access, modification, or disclosure. Personal data is stored securely with industry-standard practices.

Most personal information is stored securely in client records, which are kept for at least 7 years or as required by Australian legislation. 

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience, analyse site traffic, and personalise content. You can disable cookies through your browser settings; however, this may affect the site’s functionality.

Access and Correction

Please feel free to request access to your personal information or ask for corrections if you think it is incorrect, incomplete, or out of date. Please contact us using the details provided below.

Overseas Disclosure

Some personal information may be shared with entities outside Australia, such as cloud service providers. When we do this, we take reasonable steps to ensure that these entities comply with Australian privacy laws.

Links to Other Websites

Our website may include links to other sites. We are not responsible for the privacy policies or content of those sites. We would recommend that you review the privacy policies of any external websites you visit.

Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted here, and the new policy will take effect from the date it is published.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is managed, please reach out to us at:

·       Email: aaronrenel@annorahealth.com.au